We want you to be completely satisfied with your purchase, which is why we provide accurate product details and images. Please note that your order will be processed once the checkout is complete. If you wish to cancel your order, kindly inform us within 12 hours of confirmation—cancellation requests received after this period will not be accommodated.

1. Refund Eligibility

• Refunds are only issued for damaged, incorrect, or missing items if reported within the stated timeframe (12–24 hours of receipt).
• Orders canceled within 12 hours of payment are eligible for a refund.
• Refunds will not be provided for:
• Items returned without original packaging or proof of purchase.
• Items returned beyond the return period.
• Sale, clearance, or custom-made items.

2. Refund Process

• Refunds will be processed only after the returned item is received and inspected at our studio or designated location.
• Customers will be notified once their refund has been approved and initiated.

3. Refund Method & Processing Time

• Refunds will be issued via:
• Bank Transfer
• Store Credit
• Processing time: 48 hours

4. Non-Refundable Charges

• Shipping costs are non-refundable (unless the return is due to a damaged or incorrect item).
• If a customer refuses to pay duties/taxes for international orders, the item will not be delivered, and no refund will be provided.